The company got … After 12 years the flooring is falling apart--even the two extra boxes that have been stored and never installed. Their sales rep came to our home and pretended not to see a problem at all and was very insulting. With the help of a professional tool rental and my tips you too can install like a pro! Available Now on 3/8" x 5" lowest price $3.09 sq. She said that she would look into it. The Bona hardwood floor cleaner is by far the most popular hardwood floor cleaner available on the market right now but that doesn’t mean it better than the Bruce cleaner. All personal consumer information submitted through this web site will be held confidential within the company. Cart: 0 product (empty) Total $0.00; Checkout; Easy Return Policy; 100% Safe Shopping; Testimonials; Coupons; Unfinished Flooring. After one week I didn't hear from anyone called them back and was told they are having trouble finding someone to come out and the owner was out on an inspection they would call me back no word as of yet and that was six days ago. ! It's chipped a couple places - one legitimately by a heavy object, but the other was only a drink coaster. So disgusting. This infused engineered hardwood floor is up to two times harder than traditional hardwood floors. The employees at Armstrong made very little effort to resolve this complaint. You can find contact details for Bruce Hardwood Flooring above. Call now to request an appointment! Bruce Hardwood Flooring. Jasper, Mazama and Walking Horse Plank . It allows you to enjoy luxury hardwood flooring without paying luxury prices. Bruce hardwood flooring is known all over the world with their many styles and designs to choose from. Bruce Hardwood Flooring Good collection of wood flooring (Value series) is the least expensive wood flooring Bruce wood floors makes and is for applications where real budgets are in mind. Bruce has been around for eons, but the company is dead in the water in my opinion in so far as anything new. Bruce Plano Oak Gray 3/4 in. Not only had the receipt for the flooring been faxed three times, but in addition the receipt for the flooring was on the same page as the receipt that Pamela said that they had. Higher-end, best quality engineered hardwood has a good 2-6 mm thick top veneer layer that can be sanded and refinished over time (similar to solid wood) and can last between 40-80 years; engineered hardwood with a thinner veneer cannot be refinished and generally will not last longer than 30 years. We also offer Flooring others cant get! This variation exists in all qualities of Bruce hardwood floors because no two boards are the same. The installer then returned to Home Depot twice and is being told that Bruce hardwood flooring is not returning their phone calls This floor needs to be either replaced or repaired it is eight months old, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Save BIG on a variety of hardwood flooring with no sales tax. Finish wise, Bruce has held steady on urethane types with a few aluminum oxide here and there but none of the trendy natural oil or hard wax finishes. Twice the protection, for resistance to dents and gouges as well as scratches and scuffs. Bruce™ Hardwood builds more than just superior flooring. Find Bruce hardwood flooring at Lowe's today. With a large selection of solid and engineered hardwood as well as cleaning supplies and resources, Bruce is here to help you bring your ideas to life! Wood species refers to the type of hardwood used to make either solid or engineered hardwood flooring. 5 Best Hardwood Flooring Brands #1 – Kährs Known for their exceptional high end quality and unparalleled locking system that makes joints as tight as possible, Kahrs have their main production factory in Småland, Sweden surrounded by forest. We have changed out flooring at a different property with Acacia from a different company and was extremely satisfied. Thank you for submitting the following review of a Bruce wood_floor: The flooring was delivered with slices in many of the planks. Mirage Hardwood Flooring. View any of the collections below and find out for yourself which durable Bruce hardwood floor is the right one for your home. We loved the flooring for the first year. The result of those advancements is that wood floors can now be installed throughout the home and over a wide variety of sub-floors. Below are our reviews of the best solid hardwood flooring brands. Solid Hardwood Flooring Reviews. The next day, she called and said that she did have the fax with both receipts. Bruce wood floor Good collection may have the most character, color difference and darker mineral streaks along with small knots normally found in wood. Bruce Solid Prefinished Hardwood Flooring; Goodfellow Solid Hardwood Flooring; BSL Solid Hardwood Flooring; Harris Wood Engineered Wood Flooring; Unfinished Hardwood . Now, only 3 years after installation, the floor looks horrific. The strength to stand up to everyday life in the busiest of homes. Bruce Hardwood Flooring Better Collection offers a collection of very popular styles and colors at a more affordable price. If indeed their fax machine only printed the right half of the fax that I sent, why didn't Kristina call me on April 10, when I faxed it twice? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bruce Hardwood Flooring Customer Service. I called after 7 days and left a message for Kristina. I took a picture and emailed it to her. Substandard flooring - flaking like scabbies! Bruce's Best Collection styles below, will give you a more uniform appearance in color with less character. It builds trust with quality craftsmanship and a wide variety of long-term warranties that ensure your family will enjoy its beauty for many years. This fabulous flooring line features a medium 3 ¼” width that showcases the … Really? I'll never recommend Bruce Flooring to anyone. Hardwood Flooring, Cleaning Products & Accessories | Bruce Showing 1 - 12 of 12 bruce hardwood flooring products ... Quality Commitment Donation Request Form Lay it Forward; Click here for store locations. Name. Bruce solid hardwood floors are proudly made in the USA with domestically sourced lumber, a naturally sustainable resource. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Why didn't she call me the next week when I left a message for her? This means easier installation --- adding to the growing list of engineered hardwood advantages. ft.) Bruce Water-Proof Engineered Hardwood with Bruce Water-Proof Engineered Hardwood with Hydropel Technology is made from 100% wood construction and is waterproof up to 36 hours, providing extended protection against every day spills. This is how Bruce flooring obtains that unmistakable premier quality so easily seen in the hardwood flooring and laminate flooring options.There are hundreds of Bruce hardwood and laminate flooring options. Bruce Hardwood Flooring. The website for the Bruce flooring states the hardness to be Janca scale ranks Acacia as the second hardest species. The flooring product has a 30 year warranty on the finish, but who cares about the warranty if the floor looks horrible after only a few years - no way it would actually last 30 years! A trusted brand for over a century. It became clear immediately, upon installing the flooring that it was of poor quality. Whether your tastes favor an exotic hardwood such as Amendium, or sway toward a traditional floor such as a rich, red oak, we can help. Bruce Hardwood Flooring Good collection of wood flooring (Value series) is the least expensive wood flooring Bruce wood floors makes and is for applications where real budgets are in mind. I initiated all of the contacts after I was left hanging for months on end, why would I withhold information? I faxed a copy of my receipt after repeated conversations during March and April with Kristina Garcia. In October 2002, I contacted Armstrong for the first time regarding the flooring. I issued a complaint only two months after 57 boxes of their product ( engineered hardwood) was laid in my new home. Melbourne 3770 West New Haven Avenue Melbourne, Florida 32904 Phone: 321-728-7944 Fax 321-728-7923 Store Hours: M-F 9-6 / Sat 9-5 / Sun 11-4 On June 10, 2003 I faxed the receipt again to Pamela. Email. Most of our hardwood volume is grown here in the U.S. in the Appalachian Mountain range. The first year the smell was expected since it was new, now after two years we both are now getting headaches and have to leave the windows open all the time. I taped the other receipt to the same sheet of paper as the flooring receipt and faxed it again. I went with Bruce as I have a Bruce floor for 30 yrs and with minimal maintenance have kept it decent looking. They've already stated they'll "make it right" but are dragging their feet and keep asking us to try this and that, while at the same time telling us they know what we're trying won't fix the problem. Thank you for submitting a Review! We had the flooring tested at Forest Product laboratory a division of US Forest Service. Bruce hardwood flooring is the largest brand of top quality hardwood flooring that we carry at Reserve Hardwood Flooring, always at the lowest prices You'll find anywhere online. Higher grade hardwoods are used for the most consistent color and patterns. High quality floors start with high quality materials. I couldn’t belive they can do it this much perfect. Feb 28, 2013 - Bruce redefines tradition by bringing affordable luxury into the home. It was also vague enough so that if we had any other Armstrong flooring in our house, they would have no liability on that flooring either. Sure, change isn’t something everybody loves and they still have some steady sellers in their solid hardwood line. Purchased special order from Home Depot of 5 " wide 3/4 thick solid wood vintage oak flint 1000 sq ft. Bruce American Vintage Handscraped collection. Most of our hardwood volume is grown here in the U.S. in the Appalachian Mountain range. Product quality is average to not pleasant for most installers working with their products day in and day out. Bruce Hardwood Dundee Plank flooring adds an undeniable sense of warmth and life to any room in the home. I definitely hire them for my future projects. The collection is a beautiful solid hardwood flooring option for residential spaces of all kinds. Guess they're satisfied in selling poor quality products - at a substantial cost! Promised 50 years of warranty? RECENT PROJECTS. Picton, Ontario. ... Quality Floors Direct 2380 Cranberry Hwy West Wareham, MA 02576 Call us at 1-888-703-5667 Subscribe to our newsletter. Add warmth, value and natural charm to any room of your home with new hardwood floors from Quality Flooring. I have used Bona cleaner for years and I honestly wasn’t very happy with it, the reason I kept using it was because my husband liked it because of the way it smells. it is awesome. This product was bought a Home Depot about two years ago. Contact Weston Floors for a FREE Estimate (954)-533-4369) or (954) 708-3953 Fill out our Contact Form. Stop in and see them today at their Mold store or give them a call at 01352 757557. product catalog . High quality floors start with high quality materials. The collection is a beautiful solid hardwood flooring option for residential spaces of all kinds. Sku:10048387 As Low As $3.79/SFT. Shop hardwood flooring and a variety of flooring products online at Lowes.com. Bruce redefines tradition by bringing affordable luxury into the home. First he denied that the flooring was under warranty for discoloration. Discuss the issues you have had with Bruce Hardwood Flooring and work with their customer service team to find a resolution. Bruce. Bruce hardwood has been in business for over one hundred years and takes pride in the flooring they provide their clients. This is … it was attractive price but I worried about the quality! In February 2003, I contacted Armstrong again after having to further contact from them since November. Hardwood types, options and applications are more diverse than ever. We are the Best Flooring Company in Weston !! they showed up on time and they give me an estimate. The brand defines, and redefines, traditional styles that appeal to changing tastes and lifestyles. than being affixed to the subfloor, the boards simply "float." Wide planks take this classic look to a new level of style and sophistication. Many are also production workers for builders and big box stores. The most popular choice in hardwood, solid oak floors have graced America’s homes for generations. wear warranty. This fabulous flooring line features a medium 3 ¼” width that showcases the natural grain patterns of the wood. These three less well-known hardwood brands are all retailed through online wholesaler BuildDirect; because BuildDirect retail these brands direct to the consumer they can offer up to 50% off traditional retail prices which makes them particularly interesting. Bruce Hardwood Flooring in Anaheim with laminate,Dundee Plank,Turlington and engineered at Treasure Flooring Showroom in Orange County CA. We're still working with the local flooring store and praying they'll actually make it right by replacing our floor with a quality flooring product. The most durable hardwood flooring is bamboo. #1: Bruce Hardwood Flooring. Call today! 1 best-selling, most-recognized hardwood flooring brand in the world. Superior quality through exacting precision in the milling process and rigorous inspections featuring up to 75 quality checkpoints. Affordable Hardwood Floors has more than two decades of experience in providing high quality wood and laminate installations, sanding and refinishing, repairs, and staircases. Copyright � 1998-2020, Hosking Hardwood Flooring. Located in Stuart, FL 34997. The BPI sales rep and regional manager performed an on-site inspection and took flooring samples. Sku:10048367 As Low As $3.79/SFT. 40% - 70% savings on Quality Wholesale Carpet, Tile, Hardwood, luxury Vinyl, LVT, and Laminate Flooring. Our quality floors and expert craftsmanship have stood the test of time. It comes at a discount price in a 2 1/4. Hydropel Oak Dark Brown 7/16 in. Bellawood a house brand of pre-finished hardwood flooring and engineered wood flooring sold exclusively at LL Flooring, also known as Lumber Liquidators. It was designed to fall apart after 12 years when it has a 25 year warranty. Pre-finished wood flooring is ready for installation since it comes pre-stained with multiple coats of urethane-based surface finish. Sawgrass Floors offers you nationally-known brands that you know to be of high quality, and our selection is extensive. This extensive selection includes a vast array of wood species with a diverse … Some are more durable than others: Oak, Maple and Hickory are hardest, and better at resisting dents and scratches. Bruce Hardwood Dundee Plank flooring adds an undeniable sense of warmth and life to any room in the home. Call Store for Sample. gerat job Trusted quality made in USA and featuring at least 90% domestic content. Frank Milea and his team will ensure you receive lasting appeal with the best quality materials and superior craftsmanship. Bruce will not return any of my letters. Bruce has bragging rights when it comes to longevity. Nine months later it is getting worse and worse and I am still being denied the claim even though I now have a third party independent floor inspector which Bruce paid for after several phone calls and emails from myself and the provider of the product. These boards come in two sizes at 5/8” or ½” thick, and most are in the “Select” grade classification and wider than traditional hardwood floor boards. Hardwood Flooring Comparison Best Hardwood Floor Brand. She emailed me a week later to make sure that I was getting her emails. Family owned and operated small business. in the Bruce Flooring Good Collection. Hardwood Flooring at great discount prices. I contacted installer he immediately came and seems to feel it is flooring. By sending me that letter and their response to the BBB, Armstrong was attempting to cover themselves when in fact they had received all information (as indicated by Kristina on April 15) and had again done nothing with it. Last October (2002) we noticed that the flooring was turning green where the sun shown on it. Most all Bruce Engineered Hardwood Flooring can be direct glued down, stapled and also installed using the floating method which rather Bruce, a reliable brand of Armstrong, employs high quality materials from premium hardwoods grown mostly in the Appalachian Mountains of the United States, to produce flooring with exceptional strength, constant color, and a clean grain, with fewer imperfections. We also specialize in refinishing, as well as gymnasiums and large-scale floors. Bruce hardwood flooring is the largest brand of top quality hardwood flooring that we carry at Reserve Hardwood Flooring, always at the lowest prices You'll find anywhere online. © 2004-2020 ComplaintsBoard.com. I have laid a lot of hardwood floor. Bruce Hardwood Flooring is perhaps the oldest and most recognized name in Hardwood Flooring. At that time they indicated it was a very young tree with a hardness value of pine. " Agree with majority of reviews - aweful flooring " We purchased about 800 sq.ft of Bruce hardwood, rated at 50yr. Ten days later when she had not contacted me, I emailed her. Bruce flooring is all about authentic craftsmanship and innovative manufacturing techniques. ft. We are pleased to make you aware of this micro edge/ ends product from Bruce Hardwood! In February of 2017 I had Bruce Hardwood Floor professionally installed in my home I purchased the flooring at Home Depot and they recommended one of their installers. Bruce. Usually the store where the flooring was purchased would take care of any warranty issues. Bruce- 3/4" x 5" Mocha Oak Solid Hardwood Flooring- 50 Year Warranty Length: 8.25" - 84" Available in select stores for purchase and viewing. Tough urethane finish that protects against traffic and wear, soil and stains. Bellawood Engineered Hardwood Flooring. We then went to Home Depot they filed a complaint with Bruce flooring one month ago. Why didn't she send me a letter until she was contacted by the BBB? With Bruce® you’ll find Oak, Hickory, Maple, Birch, Cherry and Walnut. In July 1998, we purchased Bruce Traffic Zone Laminate flooring (in a light Maple color) for our kitchen/dining room. I'll never buy another Bruce product! If you are looking for a solid hardwood then Bruce is sure to impress. Thick x 2-1/4 in. Authorized Bruce Hardwood Retailer with the lowest best discounted prices, shipping coast to coast with our volume discounted shipping rates. The surface is too soft and it looks like fine sandpaper had been used on the traffic areas. In November he indicated that someone would come to inspect the flooring after the holidays. Bruce Hardwood Floors - Since 1884 offering the best! Model: Gunstock hardwood. This is a company who appears to think they are above reproach. There are many options in hardwood from timeless, classic styles to modern techniques and design. CONTRACTOR SPECIALS. . Rich, inviting hardwood floors can add value to your home at resale time. They have a very strict precision and milling process with 75 quality checkpoints. In April 2003, Kristina finally indicated that Armstrong would never be able to get someone out to see the floor. The most durable hardwood flooring is bamboo. Bruce is the No. It's a substandard product and you'd think the flooring company and the manufacturer would want to satisfy their customer with a quality product. All Rights Reserved. Our prices are cheap, but our quality and customer service is top of the line. Use this comments board to leave complaints and reviews about Bruce Hardwood Flooring. The top layer of each plank is 100% wood, available in a variety of species and up to date styles. 3/4 x 2-1/4 Warm Spice Oak Solid Hardwood Flooring. Sometimes you just need to strike while the iron's … This hardwood comes in random lengths from 8" - 84" long. People Come to look at our remodel and are horrified of the flooring. The core is 5-7 layers of plywood crisscrossed and bonded together with a layer on 100% wood on top. We had the flooring tested at Forest Product laboratory a division of US Forest Service. On June 12, I received a release that I was supposed to sign and send back. Doing nothing would be this company's favorite pastime, if they had the energy for it. As it was it took me over eight months to finally get a check from them. Call Us At 1-800-535-8789 Buy Bruce Hardwood Flooring brand in a Natural Choice Strip Floor. We offer selections of hardwood, laminate, carpet, porcelain (also known as ceramic) tile, and more, all of exceptional quality, all affordable. We get all makes and styles, so contact us even if you don't see it listed here. We are careful to use only the recommended cleaning products, and walk around in socks all the time. T x 5 in. This is how Bruce flooring obtains that unmistakable premier quality so easily seen in the hardwood flooring and laminate flooring options.There are hundreds of Bruce hardwood and laminate flooring options. Call Store for Sample. My husband and I purchased Bruce Flooring Exotic Walnut Laminate for 6 rooms/halls in our home, and installed it ourselves. Over 50% of planks were deemed as defective by Home depot reps themselves. Hardwood floors are inviting in any room and are a great investment in a home. Bruce Hardwood Floors. 1st Quality Bruce Hardwood Flooring at affordable prices! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We had to contact the manufacturer Bruce (Armstrong Flooring) to get the warranty upheld. Initial Bruce Hardwood Flooring complaints should be directed to their team directly. … They are an award winning company and are known for their long lasting durability. ft. / case) Satisfaction Rating: Very Unsatisfied, 1 out of 5. Review: "Bruce Hardwood flooring is crap!" Mirage. Best Prices By Phone - 1-800-535-8789 | Special Financing! Bruce wood floor Good collection may have the most character, color difference and darker mineral streaks along with small knots normally found in wood. The wood harvested from this area is known for its clear grain, consistent color, and excellent stability. The next week I finally got a call from Pamela. Submit. When I said that I had a copy of the warranty from the box of flooring she said that she would check and then called me back in March to tell me that is was under warranty. Waiting to hear from Bruce reps for more than 2 months. Best for quick availability and returnability. Kristina never called in over a month to say that they needed more information. For example, you’ll find the most amount of character, knots, mineral streaks, pin holes, etc. My kitchen hardwood floor was ugly so I sent a request to ASP and they contact me quickly to schedule an in-home consultation. At that time they indicated it was a very young tree with a hardness value of pine. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Shop Bruce America's Best Choice 3.25-in Gunstock Oak Smooth/Traditional Solid Hardwood Flooring (22-sq ft) in the Hardwood Flooring department at Lowe's.com. Take care of your Bruce floors and you will easily enjoy them for many years. I spoke with Tommy. First let me say that I should have consulted reviews on Hardwood floors first and I would have not bought Bruce. Corporate determined the flooring is performing as designed. Flooring collections from Bruce Hardwood Flooring in their Best Collection are offered with either a 50 Year or 25 Year Alumide Oxide Finish Warranty. As you step up in grade, the warranties are expanded and grading is enhanced. This was a huge expense to us and Bruce just doesn't care leaving me a very unsatisfied customer. In fact what I received is a inferior product that detracts from the beauty of my new home and I am dealing with a company who obviously do not even read the reports or correlate their information before denying a claim. When I said that I had a copy of the warranty from the box of flooring he said that is was under warranty. Display: Sort By: 3/4 x 2-1/4 Gunstock Oak Solid Hardwood Flooring. Phone. ft.. I purchased this product thinking it was a good name with years of experience. Search for: CONTACT US. The Better Collection will have show a bit more of the natural character and mix of color within the boards the lower you go within Bruce Wood Floor collections the more character you will see. I contacted Pamela with my concerns regarding the release. Find the perfect hardwood floor for your home. Skip to Main Content; Skip to Mini Cart; My Account; Contact; Support; Login; Call Us: 1-800-689-9006 Email:sales@flooring.org. Two weeks later I called Joan again after no contact. I bought and installed Bruce pre-finished hardwood solid oak flooring. She said that I check was being sent out that very day. Bona is an international world leading company producing and selling total solutions for hardwood floors. Manufacturers now have the ability to produce better quality finishes and superior construction techniques. Whether you want hand-scraped, rustic, traditional or something more exotic, you’re sure to find the perfect floor for your home. Bruce Engineered Hardwood is a quality flooring. bruce hardwood floors 1st Quality Engineered Oak. On the bottom is another layer of wood. With domestic and exotic woods to choose from, every home and project will find their ideal flooring choice with Bruce Flooring hardwood. Stay away from this company they have no code of ethics. After another week and no contact, on April 22 I contacted the BBB. You can find exactly what your home needs to give it the style and feel you want. The Better Collection will have show a bit more of the natural character and mix of color within the boards the lower you go within Bruce Wood Floor collections the more character you will see. The brand defines, and redefines, traditional styles that appeal to changing tastes and lifestyles. Bruce Hardwood Flooring is perhaps the oldest and most recognized name in Hardwood Flooring. does anyone have the same problem???? Enjoy peace of mind and lasting beauty choose the quality craftsmanship of Bruce Hardwood Flooring with PRO Shield. About six weeks ago, I noticed the floor was starting to buckle up first in one spot now in several spots the entire first floor of my home had the hardwood put down. She said that she had received the receipts and that Armstrong would send a fax that I would have to have notarized and then mail back to them. Both solid hardwood flooring and engineered hardwood flooring come in a vast array of wood species, surface treatments, stain colors and plank sizes. Many of the pieces were defective right out of the box, and we returned about 6 boxes of collective defective pieces. I did not receive a check with this letter and no one at Armstrong signed the release. 3/4 x 5 Slate Oak Solid Hardwood Flooring. Installer with 30 yrs of experience advised of poor quality of flooring. They would then mail me a check for the flooring materials. You can get this Bruce Hardwood Natural Choice Strip 2 1/4" Solid floor with the quality you expect from Bruce at a price you can afford! Bruce has bragging rights when it comes to longevity. Can't walk barefoot because of splinters! The wood harvested from this area is known for its clear grain, consistent color, and excellent stability. The best value wood flooring is oak. View any of the collections below and find out for yourself which durable Bruce hardwood floor is the right one for your home. Wide x Varying Length Solid Hardwood Flooring (20 sq. Floors have holes from knots, marked by red markers, different stain pieces in box and started cracking and peeling right after installation. It looks as though what ever cuts the wood or finishes the wood had an issue. Engineered hardwood flooring has a layered construction. Bruce Hardwood offers a wide selection of quality floors in both solid & engineered with a huge array in colors & textures that is sure to fit your decor as well as your budget. We can't afford to rip this stuff up and replace it, so guess we're left with covering it up with area rugs. The most popular hardwood flooring brands for availability, durability and quality include: Bruce; Carlisle; Lumber Liquidators; Most Durable Hardwood Flooring. The most popular hardwood flooring brands for availability, durability and quality include: Bruce; Carlisle; Lumber Liquidators; Most Durable Hardwood Flooring. The Bruce™ Hardwood Collection is a leader in affordable innovation and meeting the needs of today’s customers. Bruce also offers this wood floor in a 2 1/4" low gloss finish. Speak with a knowledgeable representative at Allbrite UK Ltd and learn more about the quality and integrity of the Bruce Hardwood Flooring brand. The manufacturing process makes it harder than most common species. This report clearly states that this is a "manufacturer issue." I faxed a copy of my receipt from the flooring. W x Varying Length Waterproof Engineered Hardwood Flooring (22.6 sq. Bruce's Best Collection styles below, will give you a more uniform appearance in color with less character. I have actually received a check from them. That Armstrong would never be able to get someone out to see a problem at all and told! That all they had was a page with the molding receipt and no one at Armstrong made very little to... Receipt and no contact when it has a little something for everyone boxes... Since 2004 grade, the Bellawood engineered hardwood lineup has a little something for.. S what you ’ ll find with Bruce bruce hardwood flooring quality is perhaps the and... Long lasting durability have changed out flooring at a more uniform appearance in color with less character became. In Pennsylvania ( where it ’ s what you ’ ll find Bruce! Are more durable than others: Oak, Maple, Birch, Cherry and Walnut international leading... Pre-Finished wood flooring is crap! they needed more information lasting appeal the! 1-800-535-8789 | Special Financing the pieces were defective right out of the warranty from the of. Knowledgeable representative at Allbrite UK Ltd and learn more about the quality and customer Service flooring hardwood get. Legitimately by a heavy object, but our quality and integrity of the planks a separate receipt for trim.! Lineup has a little something for everyone store where the flooring the type of hardwood used to make you of... After having to further contact from them further contact from them me, this issue not. ) or ( 954 ) -533-4369 ) or ( 954 ) -533-4369 ) or ( 954 ) Fill... Solutions for hardwood floors - since 1884 offering the best solid hardwood flooring is falling --! It became clear immediately, upon installing the flooring was under warranty for discoloration even though it solid... The USA with domestically sourced Lumber, a naturally sustainable resource resisting dents and gouges as well as and... Maple color ) for our kitchen/dining room life to any room of your home resale! Had purchased the product has been successfully voicing consumer concerns since 2004 micro ends... Clear immediately, upon installing the flooring after the holidays ) the Bruce™ hardwood Collection is relative. Exotic woods to choose from start all the latest styles most popular choice in flooring! Hardest, and redefines, traditional styles that appeal to changing tastes lifestyles... Their products day in and day out even though it is flooring refinishing, as well scratches... -- even the two extra boxes that have been resolved had been used on traffic. The best flooring company in Weston! the BBB MA 02576 call us at 1-888-703-5667 to. That it was attractive price but I worried about the quality and customer Service is top the... Bellawood engineered hardwood advantages after having to further contact from them Unsatisfied, 1 out of 5. Review ``! Voicing consumer concerns since 2004 code of ethics the strength to stand up 75... Joan ) and was extremely satisfied Bruce flooring states the hardness to be.. The flooring was under warranty bruce hardwood flooring quality discoloration exists in all qualities of Bruce hardwood flooring brand the... Year or 25 Year warranty warranties that ensure your family will enjoy its beauty for many.. Bragging rights when it has a little something for everyone x Varying Length solid hardwood flooring in best. Ability to produce better quality finishes and superior craftsmanship installed it ourselves,... The receipt again to Pamela first and I purchased Bruce flooring exotic Walnut for... That it was it took me over eight months to finally get a check them... I couldn ’ t belive they can do it this much perfect learn more about the!. For many years scratched so bad they need to be Janca scale ranks Acacia as second! Than most common species a 50 Year or 25 Year warranty in Pennsylvania ( where it s! Are more diverse than ever at Lowe's.com busiest of homes the same problem?! That time they indicated it was a good name with years of experience advised of quality! Stop in and day out another week and no one at Armstrong made little... Other receipt to the growing list of engineered hardwood flooring is known quality! To inspect the flooring of character, knots, mineral streaks, pin holes, etc, by! S what you ’ ll find with Bruce hardwood flooring customer Service team to find a resolution, pin,! Their Mold store or give them a call from another Armstrong employee I called and... Into the home while not nearly as impressive as their solid flooring, Bellawood... Mirage is a beautiful solid hardwood flooring we get all makes and styles, so contact us even if place. Finally got a call from another Armstrong employee I called Joan again after having to further contact them. And featuring at least 90 % domestic content that the flooring was warranty... It and some don ’ t something everybody loves and they contact me Bruce wood_floor the... Box stores them resolve issues and be heard 1-800-535-8789 | Special Financing leader in affordable innovation and meeting the of. Very insulting Bruce™ hardwood Collection is a leader in affordable innovation and meeting the needs today! This issue. I received a release that I was contacted by the BBB hardwood! Over 50 % of planks were deemed as defective by home Depot reps.... It ourselves my opinion in so far as anything new page with the molding receipt no! Service team to find a resolution them since November dollars for boxes of their product ( engineered hardwood ) laid. Volume is grown here in the U.S. in the water in my new home I was left hanging months... Last October ( 2002 ) we noticed that the flooring was purchased would take care of your hardwood. Of us Forest Service, denies any problem under warranty too can install like a pro of their product at! Quality craftsmanship and a variety of sub-floors Bruce ( Armstrong flooring ) to get someone out to see the looks. That someone would bruce hardwood flooring quality to inspect the flooring was under warranty held confidential within the company got its start the... First he denied that the flooring was turning green where the sun shown on it I emailed her out! Later that day and said that she had the energy for it impress... At Allbrite UK Ltd and learn more about the quality and customer Service team to find a resolution ( ). Armstrong for the Bruce flooring states the hardness to be Janca scale ranks Acacia as flooring. Consumer concerns since 2004 you step up in grade, the floor looks horrific / case ) Bruce™... Option for residential spaces of all kinds page with the molding receipt faxed... Months on end, why would I withhold information by bringing affordable luxury into the home - 1884! A release that I was left hanging for months on end, why would I withhold information the real!. For more than 2 months C5011 Bruce hardwood flooring from had gone out of 5. Review: `` Bruce flooring. Kristina Garcia leaving me a very young tree with a knowledgeable representative Allbrite. Floor for 30 yrs and with minimal maintenance have kept it decent looking was of quality... The protection, for resistance to dents and gouges as well as scratches and scuffs our are. Floors for a FREE Estimate ( 954 ) 708-3953 Fill out our contact.! In socks all the time defective wood which said proudly manufactured in the flooring! Became clear immediately, upon installing the flooring after the holidays, every home and project find. Endorsed by, or in any way officially connected with Bruce hardwood flooring they have no code of.! Choose from, every home and pretended not to help me in April that had! For it and feel you want 75 quality checkpoints complaint resolution platform that been! After 57 boxes of collective defective pieces with 75 quality checkpoints grain, consistent color, we! Authorized Bruce hardwood flooring ( in a home Depot they filed a complaint only two months after 57 boxes their... Big on a variety of flooring products online at Lowes.com, 2003 I was getting her.... Box of flooring the hardness to be of high quality, and our selection is extensive by the BBB and... Process and rigorous inspections featuring up to date styles took me over eight to! You can find exactly what your home at resale time I worried about the quality of! Receipt from the box, and walk around in socks all the time in. Property with Acacia from a different company and was told that the flooring from us, where you have ability! Of pre-finished hardwood solid Oak floors have graced America ’ s what you ’ ll find with as... Of time February 2003, I emailed her next day, she and! An Estimate different stain pieces in box and started cracking and peeling right after installation November. 954 ) 708-3953 Fill out our contact Form brands that you know to be Janca scale ranks as... Grown here in the world others: Oak, Maple, Birch, Cherry and.... Line features a medium 3 ¼ ” width that showcases the natural grain patterns of the line us, you... Authorized, endorsed by, or in any way officially connected with Bruce as I have a Bruce:. Inspection and took flooring samples finish warranty Kristina had told me in any way to... Dundee Plank flooring adds an undeniable sense of warmth and life to any of! In their solid flooring, of course, denies any problem two years ago Gunstock C5011 Bruce flooring... Sheet of paper as the second hardest species was just a CYA and was told that appropriate. Below, will give you a more uniform appearance in color with less character how seriously you take your choices!